Technical Support
Contracts and Sales Assistance
| Locations: | Phone: | Hours: |
| Ireland | +353 51 334967; |
9:00am - 5:30pm GMT |
| United States, North America, South America, Asia, Africa, Australia |
+1 (949) 428-9300; |
7:00am - 4:00pm PST |
| United Kingdom, European Union |
+44 (0)8 45 378 0935; |
9:00am - 5:30pm GMT |
| Canada | +1 (949) 428-9300; |
9:00am - 8:00pm EST |
| Middle East | +971 504 539 713; |
9:00am - 5:00pm GST |
Send an email to:
We "Do What It Takes" to make you successful. Our customers' needs are given the highest priority. Our trained team ensures support is always available in a timely and appropriate manner. Our "Do What It Takes" attitude ensures your requests and needs are handled as quickly as possible.
Product Support - If you are on an active annual maintenance plan, you have access to telephone and email assistance, remote access support, and product updates as new releases become available.
Customization - Waterford Technologies' products can be customized to meet your needs. New reports, filters, integration with external applications, special processing, and external e-mail importing are some of the ways we've helped our customers.
Professional Services - We offer a comprehensive fee-based consultancy service to customers who need help with software release upgrades, database tuning, storage analysis, formulating policies, maximizing the use of their e-mail system, etc.