True Email Stories from MailMeter Customers

• In a 350 person company, the IT director found that one of the VP’s "Average Unread Age" of emails is 350 days (he’s about a year behind), and found that 9 of the top 10 domains being sent to are non-business (hotmail, match.com, etc), and found that a competitor is openly recruiting several employees.
  
  
• The president of a small 15 person company was performing an evaluation of MailMeter and jokingly searched for "body part" words. He found graphic emails about a secret affair that was being discussed by two employees.
  
  
• On doing an evaluation, one large healthcare company found several employees who had their "Adult Newsletter" subscription sent to their work email account.
  
  
• A high-technology company found hundreds of instances of the “Piano Man” pornographic video clip as attachments to email.
  
  
• During a product evaluation with several key executives, a search was performed for "sex" and emails from one of the executives topped the list.
  
  
• In the course of an evaluation, one email administrator searched for “Paris” and found an email sent by one of his staff to several departments announcing that the latest Paris Hilton video could be found on the network drive.
  
  
• A manufacturing company about to acquire a smaller company found trade secrets being sent to personal email accounts by engineers.
  
  
• Employees were found running a scam sending out bogus invoices and collecting money to their own PO Box.
  
  
• The Marketing Manager at a mid sized software company was sending out a mass email to a list of over 20,000 from Outlook every week.
  
  
• A CEO was found sending Intellectual Property to his home computer just before quitting.
  
  
• Employees were discovered running an E-Bay side business from work computers.
  
  
• Resumes were being sent out with Confidential information about product strategy.
  
  
• 10 GB of unanswered emails were found in a customer service employee’s email account.
  
  
• 40 GB of MP3’s were found on the corporate network.
  
  
• 25 GB of vacation photos were found emanating from one individual over 1 month.
  
  
• Confidential salary negotiations being conducted on email were accidentally sent outside the company.
  
  
• Hundreds of pornographic images too explicit to mention were found in a webmaster’s email account at a high tech company.
  
  
• Confidential product specifications were being sent to direct competitors by a person who was being recruited by them.
  
  
• Insider trading evidence was found at a well-known pharmaceutical company.
  
  
• An executive salary spreadsheet was sent to the wrong distribution list, but was never reported by anyone receiving it.
  
  
• 14 days of unread emails in a Customer Service agent’s account – it turns out the person quit and nobody turned the account off.
  
  
• Two people were identified sending over 300 emails back and forth to each other in a single day.
  
  
• A pharmaceutical sales manager sending customer account information to his Hotmail account days before he left the company.
  
  
• A local government found that inappropriate images and conversations comprised approximately 20% of their total email.
  
  
• A large law firm found over 30% of their internal email traffic was non-business related.
  
  
• A toy company found 6 of the top 10 subject lines to be about lunch and the weekend.
  
  
• A server test process had not been turned off and was sending thousands of messages each night.
  
  
• A woman, who changed jobs at a company, deleted 15,000 of her old emails without checking with management if they needed any of them.
  
  
• One customer identified a person in their company with hundreds of illegal copies of music and movie files. He was disciplined and the email policy was revised.
  
  
• A telecommunications company eliminated 10 GB of sound files that were more than a year old.
  
  
• A recent customer identified a manager in their company with over 33,000 unopened emails in her inbox folder.
  
  
• A financial brokerage firm identified a departmental sales email account with 300 unread emails less than three months old. There were qualified leads and potential revenue in this account.
  
  
• A UK company found one individual with over 5 times the average number of messages per day, with 900. Most turned out to be jokes.